Shipping & Order Help

Shipping options

Shipping methods and charges available for your order are displayed at checkout. Please review your delivery address before submitting your order.

Production and delivery

Books are printed after you order. Production and delivery times vary by destination and shipping method. Any delivery estimates shown at checkout are estimates, not guarantees. Tracking will be emailed when available.

Cancellations and address changes

Email books@moonberry.kids as soon as possible to request a cancellation or address change. We can only make changes before your order enters production. Once printing begins, orders cannot be canceled.

Help with your order

For delivery questions, email books@moonberry.kids with your order number and details.

Wholesale orders

Wholesale shipping and applicable taxes are quoted separately. Apply for wholesale ordering.